Residents Urged to Answer Phone Calls for Health Survey

Franklin County residents are asked to assist with a Community Health Needs Assessment by answering phone calls they receive in coming weeks from Franklin & Marshall College’s Center for Opinion Research.

The CHNA is being spearheaded by Summit Health, now part of WellSpan Health, in partnership with Healthy Franklin County. Phone calls will be made from late-January through late-February to both landlines and cell phones.

Responses to this community survey are used to identify strengths, gaps and opportunities to better meet local health needs and will guide development of a Community Health Improvement Plan (CHIP). The CHIP will direct the county’s implementation of health-related programs and initiatives over the next few years.

The CHNA is conducted every three years. Results from the survey are used to help establish priorities and goals; develop interventions and measurable outcomes; and direct community initiatives to improve the health of residents. “The CHNA helps us determine what our residents need in terms of health, wellness and community resources so that Summit Health and our community collaboratives can offer programs and develop policies to meet those needs,” said Summit Health Vice President for Planning and Community Relations Barb Rossini.

Healthy Franklin County was formed in the summer of 2013 as a result of the Summit Health’s 2012 CHNA to help steer the county’s collaborative approach in identifying and addressing health and community priorities. Since its creation, several collaborative task forces and coalitions have been formed to address identified priorities. The last CHNA was conducted in 2015. For detailed findings from the 2015 CHNA and to view the CHIP, visit: